Privacy Policy

Effective Date: July 1, 2025

At FallinKosmos Café, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard the information you provide when you visit our website or place an order with us.

1. Information We Collect

When you place an order or interact with our website, we may collect the following types of personal information:

Contact Information: Name, phone number, email address, and delivery address
Order Information: Items purchased, special instructions, and payment details
Technical Information: IP address, browser type, and browsing behavior on our site (via cookies)

2. How We Use Your Information

We use your information to:

Process and fulfill your orders
Communicate with you about your order or delivery
Respond to your inquiries and customer service requests
Improve our website and services
Comply with legal obligations

3. Delivery-Only Service

FallinKosmos Café currently offers local delivery only—no shipping is available at this time. Your address and contact information are used solely for the purpose of ensuring safe and accurate delivery of your order.

4. Sharing Your Information

We do not sell or rent your personal information. We may share your information with trusted service providers (e.g., payment processors or delivery drivers) only as necessary to complete your order.

5. Data Security

We use reasonable and appropriate safeguards to protect your personal information. However, no method of transmission over the Internet or electronic storage is 100% secure.

6. Cookies and Tracking

Our website may use cookies and similar technologies to enhance user experience and analyze website traffic. You can adjust your browser settings to limit or disable cookies if you prefer.

7. Your Rights

You may request to access, correct, or delete your personal information by contacting us at the email provided below. We will comply with such requests in accordance with applicable laws.

8. Children’s Privacy

Our website and services are not intended for children under the age of 13. We do not knowingly collect personal information from children.

9. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with the updated effective date.

10. Contact Us

If you have any questions about this Privacy Policy or how your information is handled, please contact:

fallinkosmos.cafe@gmail.com